Clients can request a cancellation of service only if the process (e.g., form filling or application submission) has not yet been initiated by our team.

• Once the application process has started, no cancellations will be accepted.
• Requests for cancellation must be made via email within 2 hours of payment.

Refunds are issued under the following circumstances:

• Duplicate Payment: If you paid twice for the same service.
• Technical Error: If payment was debited from your account but the transaction failed on our end.
• Service Not Provided: If we are unable to process your request due to internal reasons.

Note: Government exam fees are non-refundable once the payment is made to the official portal.

Eligible refunds are processed within 5-7 working days and will be credited back to the original payment method used during the transaction.

• Change of mind after the application is submitted.
• Rejection of application by the government authority.
• Incorrect data provided by the user leading to form error.